the card range not supported by the system

The TxType field determines how the transaction will be processed by the Sage Pay system. If a value is supplied, should contain either 0 or 1. bloomfield, nj water meter replacement. The StartDate is in the future. This will need to be provided in order for the transaction to be able to continue. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. The Delivery City contains invalid characters. A valid

value is required in the format 123.123.123.123. There is not really any big negative to having the CSM enabled. The amount field you are passing through is invalid. The BillingAddress and BillingPostCode are required. This Surcharge already exists (paymentsystem and currency combination). This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. From System Information; Step-1. For more information please refer to the protocol guides. "After the incident", I started to be more careful not to trip over things. Error: only 0 Devices available, 1 requested. A valid card number has not been supplied in the Card Number field. The Vendor Rule Bases disallow this card range. Error (retrieving/updating or inserting) data. This URL must be http:// or https:// and be less than 255 characters long. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. Some debit cards require a PIN to be entered. Find centralized, trusted content and collaborate around the technologies you use most. Cannot retrieve contributors at this time. The Vendor or Vendorname format is invalid. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. The request was well-formed but contains invalid values or missing properties. In this case, you will need to use another card to make the purchase. The original transaction was carried out by a different Vendor. The end date is more than one month after the start date. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. or element either not found, or present more than once. The fractional part of the Amount is invalid for the specified currency. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. The Card Type selected does not match card number. The DeliveryAddress field, if provided, can only contain a maximum of up to 200 characters. You must provide the first 9 digits of the card number in the field. The supplied is not available on any merchant accounts associated with this vendor account. The start date you have supplied is after the end date. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. The message POSTed to the Sage Pay system was of an invalid type. It is normally a number, but can contain characters depending on the acquiring bank. Check that the user does not already exist. The Amount you are passing has more digits after than the decimal point than is allowed. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. To correct this issue, you will need to check your code to ensure you are submitting the correct value. If you receive this message, it means that the transaction has been successfully Registered. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. 4022: The Card Type selected does not match card number. 4021 : The Card Range not supported by the system. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. The VendorTxCode has been used before. The Authorisation has been declined by the bank. Visa Electron cards work similarly to a Debit card, but require that all funds be available at the time of charge. Similar results when you try and use an active card on the test.sagepay. The certificate must have a valid user principal name (UPN). If the monitor page indicates that there are no issues, please contact us for more information. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. The Apply3DSecure flag is invalid. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. Why are physically impossible and logically impossible concepts considered separate in terms of probability? Please contact support to re-enable this functionality. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. If your customer is trying to use one of these cards, they will need to use another card to make the purchase. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. This will not allow us to decode your transaction registration POST. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. A valid value is required,this must be value between 0 and 100000.00. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. An active transaction with this VendorTxCode has been found but the Currency is different. You must supply one of the following nodes with this command, either OR . Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. Please ensure that you only ever use a fully qualified URL. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. Also here is some document on how to fix the problem you are having right now. The Contact Fax contains invalid characters. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. This URL must be http:// or https:// and be no more than 255 characters in length. If the monitor page is showing everything normal please contact Sage Pay directly. Please contact support@sagepay.com if you need this reset. The ApplyAVSCV2 flag is invalid. ##### must be a numeric value with up to 2 decimal places. There is a problem with the details that have been entered for a European Payment Type. The document/file requested by the client was not found. The VendorTxCode has been used before for another transaction. The TxType requested is not active on this account. whose number you've supplied in the CardNumber field. The network connection to the bank is currently unavailable. Invalid Amount field format. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. The Billing Phone contains invalid characters. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, SagePay: Test card details not being accepted, How Intuit democratizes AI development across teams through reusability. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. The Transaction has already been Refunded. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. Please check you code. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. Unfortunately, we are unable to process transaction values outside of these ranges. You will receive this error if you send an AccountType that your Sage Pay account does not support. Please refine the search. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. XML does not match the protocol. Not the answer you're looking for? More information on the different TxTypes can be found within the protocol document. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Form transactions are disabled for this vendor in the test environment. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) An active transaction with this VendorTxCode has been found but the TxType is different. We also return to you the 2 digit Decline Code from the bank. The method requested is not permitted against this resource. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. The request to VOID a transaction was Successful. The Related transaction is not a DEFFERED payment. If you are providing a value which has more that 10 characters then you will receive this system message. If a card ExpiryDate value of 1509 was passed this would generate this error code. Client IP address is restricted by the vendor. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). Provided token id does not exist in the system. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. You will need to ensure that the start date selected is not later than the current date. This value is 10 alphanumeric characters long and should be retrieved from your database. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). To review, open the file in an editor that reveals hidden Unicode characters. You will not be able to enter more than 200 characters in the card address box on the payment pages. The server has refused to fulfill the request. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. Cannot complete request. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. You must also ensure that there are no spaces within this card number. The Billing Address2 contains invalid characters. In the new Run window popped up, type msconfig, and hit Enter. Only zero or positive decimal values, to 2 decimal places. There are a few different reasons that you might get this response when a payment fails: Some debit cards require a PIN to be entered. Returned when a transaction is declined or rejected. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. If you did not provide a vendor name, then it would have been supplied by Sage Pay. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. Refunds are not allowed for this payment type. This URL must be http:// or https:// and be no more than 255 characters in length. Any other values or characters will not be allowed and will result in this error message. The specified and combination is not valid, or the user may be locked out. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. If a value is supplied, should contain either 0 or 1. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. Any other characters or lengths will produce this error. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. If the card being used is a newly issued card it is likely yet to have been added to our systems. No further action required. The card type field contain a value which specifies the card that is being sent to us. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. This will cause the payment pages not to appear and generate this error. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? If you have received this system message it it likely that you have not provided us with a valid card number within the CardNumber field. You failed 3D-Authentication. This vendor's rules require a successful 3D-Authentication. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. You will need to check your code to ensure that your server does not send more than 100 characters within this field. Please redirect your customer to the ACSURL, passing the MD. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. Uncover locations like caves, mines, a lumber mill, as well as otherworldly locales at your own pace. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. This system message is generated when you have not supplied the correct value in the VPSTxId field. Possible solutions. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. Why do academics stay as adjuncts for years rather than move around? You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. The Authorisation has been declined by the bank. You will need to send the long card number only which is situated on the front of the customers card. The Delivery Address contains invalid characters. If you are providing a value which has more that 20 characters then you will receive this system message. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. The Card Range requires 3D-Authentication, its not supported by the vendor. The certificate must have the digital signature key usage. The Transaction type does not support the requested operation. italian sayings about love and life. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. 4. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. Any other values that are passed will result in this error message. The certificate must not be in the AT_SIGNATURE part of a container. Does it have cross-border restrictions? If no security code (CV2/CVV) has been provided, you will receive this system message. Exceeded the allowed amount of commands to execute. Any current video adapter will meet this spec. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. 2. Your transaction has been Authenticated successfully. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). The IP address of each new server you POST from will need to be registered with Sage Pay. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. A valid value is required,this must be value between 0 and 999999999.99. The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. The Tranaction is not in a DEFERRED state. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), SOLO, MAESTRO (Solo and Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. Difficulties with estimation of epsilon-delta limit proof, Replacing broken pins/legs on a DIP IC package. A surreal understated experience about loss and finding new life inspired by real-life experiences. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. Please note that this only applies to Deferred transactions. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. No further action required. 4021 : The Card Range not supported by the system. Unable to find the transaction for the supplied. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. Should not include leading zero's, and only include values in the range of 0 to 255. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. This can be used to describe the goods being purchased or the nature of the transaction. Select Device Manager in the results and when it loads expand the Display Adapters node. You will receive this system message when the card number details have been entered incorrectly. What is the problem? There is no such username associated with your account. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. The Vendor field should contain the vendor name supplied by Sage Pay, or selected by you when completing your online application form. can not be less than 8 characters. cannot be more than 50 if is not provided. The Card Range not supported by the system. The supplied is not available on any merchant accounts associated with this vendor account. Cause Random bit count not supported by system events typically indicate that the signal from the card swipe at the reader got corrupted on its way to the panel, this happens on very long runs (reader is too far from panel) or due to wiring issues and/or electrical noise interfering with the signal. This URL must be http:// or https:// and be less than 255 characters long. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. The issue is normally associated when you are attempting to automate these actions. A Postcode field contains invalid characters. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. Information received from an Invalid IP address. You will need to ensure that your code is sending the correct transaction details. The Transaction was Registered Successfully. The server received an invalid response from the upstream server while trying to fulfil the request. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed.
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