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(877) 986-7783 Find Local Service Center Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. 1-877-466-5225 As someone with experience with Ego customer service I can say they were pretty easy to deal with on my end to replace a 56v battery that went only a few months into ownership on a new mower. Press J to jump to the feed. Lawn mower repair service costs $40 to $90 for a walk-behind mower and $75 to $170 for a riding mower for typical repairs or a tune-up. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. As a technician I see way too many ego pieces of equipment in my shop for repair or replacement. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Search their inventory, request a quote or browse their website to find your new golf cart. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment POPULAR SEARCHES Chainsaws PB9010-T X-Series US Alabama Arkansas Arizona California Colorado Connecticut Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana Scale confidently, backed by our infrastructure. It's almost always "greener" to keep something around a long time rather than buy a new one every two years even if it is old inefficient technology. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. information on how to contact them. For the best experience on our site, be sure to turn on Javascript in your browser. BAT101 Coolest Cooler Lithium Battery Rebuild Service, EAA0273B05A Snap-On Modis Battery Rebuild Service, Battery Rebuild Service For 2pc of SEGWAY I Series NiMH Batteries (2x36V), Copyright 2023, MTO Battery. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. Find Local Service Center The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. Ego Battery is Not Correctly Installed , See Also: Phone Number Preview / Show details, Find manuals and safety sheets for EGO cordless garden tools, including lawn mowers , hedge trimmers, chainsaws and our multi-tool. for pricing and availability. Find Local Service Center Maps helps you give users the context they need with static or interactive maps embedded into your site or app. (888) 277-6960 As a newer brand, they are screwing their reputation, which is so important for new business, but also leaving money on the table because if anyone has to replace a 3 or 4 year old snow blower because it can't be serviced, they sure as shit won't be buying that brand again. Find Local Service Center The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. We see that youre on the North America site but appear to be outside the U.S. and Canada. (800) 633-1501 EGO is a registered trademark. Time to go back and do some homework. Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about All still working fine, more than enough power, never had any issues with maintenance. Enter your city, town or postal code. Step #2: Cool The Engine and Remove Air Filter Cover. You will find contact quickly with the information you need. Find My Store. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. (800) 926-9768 Service Centers (866) 950-3835 Powered by Shopify, BA5600T EGO 56V 10Ah Lithium Battery Rebuild Service. Is it worth it to repair a lawn mower? Very reasonable and even more so that he comes to you. As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. Be the first to know about new products, innovations, and offers. (800) 633-1501 23. 3 times still waitingfor the log in to go through. For all customer service requests, please call: 1-855-EGO-5656 (1-855-346 . 1-800-652-2321 CLOSED NOW. They say you have a warranty then give you the run around two supervisors at that! This service is provided by the USDA-Office Information Profile System. The problem is this is not as profitable as selling new equipment and forcing obsolescence. The echo repair center locations can help with all your needs. Find Local Service Center Find Local Service Center International Association of Better Business Bureaus. Drivers can rely on the Google Maps experience theyre used to, including intuitive turn-by-turn navigation, route overviews, lane level guidance, and voice support. Almost every ego that goes out the door comes back for a failure. Not a way to run a company. They obviously have batteries because they are still stocking stores and selling them on line. and audit usage of this system, and all persons are hereby notified that use of PS I tried to log into my account. I've had. Or even better, join a local guide program to share your favorite stores. We offer several options to fix your RYOBI product. The repair/service/parts business for many companies is more profitable than the initial new equipment sales side. Weird every Home Depot in my area is an EGO repair center. Find a echo repair center near you today. After using Ego products for 6 years the original 2.5 battery is still doing work today. 877-346-4814. We rebuild all types of EGObrand batteries. The entire body and handle of the mower is made of ABS plastic and aluminum. 361-444-3396. This company is truly a joke save your money, energy and time ! Look for a picture of a phone on the box (see this video for details: https://www.youtube.com/watch?v=JtLkT5X4MQw ) 9.00am to 5:00pm (Monday to Friday) Dealer Inquiries I can get 3 or 4 uses out of each before a recharge. The EGO LM2142SP measures 61.61 x 22.92 x 46.46 inches and has a total weight of approximately 89.8 lbs. The EGO push mower is one of the best out there, and its also one of the least expensive too. Welcome to the EGO Community Talk with other EGO owners, find answers, and share your tips. The store will not work correctly in the case when cookies are disabled. Right after Christmas and after 9 months of usage our 42" ZTR mower just stopped working. The store will not work correctly in the case when cookies are disabled. Find Local Service Center With more data and better control, you can optimize resources and routes, decreasing idle time for your drivers, improving wait times for your customers, and creating efficiencies for your business. Terrain. The wonderful world is all around you, waiting for you to discover. Bought a two stage snow blower which broke. Categories; List of Cities; SIC Code (Industry) Business Documents; . 9:00am to 5:00pm EST (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). Wrote back to EGO who said the case was closed and wourl not respond. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. 920-756-4688 Need to constantly disconnect/connect the batteries when using as the tools stop.Hedge trimmer stop after around 1 hour total use.I have blower, hedge trimmer, chainsaw and grass trimmer.Absolute waste of over $1000. Find Local Service Center Find Local Service Center EGO .Header Navigation. 1-800-223-5168 We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. Find Local Service Center I purchased the EGO self-propelled Mower. Find Local Service Center $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). Patented battery technology delivers gas power and performance plus longer run times. Hopefully you can find a way to repair it. Mega disappointed. This will affect both push mowers and Ego zero turns. Google Maps is a web mapping service developed by Google. Find Local Service Center Open Google Maps on your computer or APP, just type an address or name of a place . 877-754-5999 About EGO .Environmental , See Also: Navigation Preview / Show details, Ego customer service and replacement parts. These issues have been occurring since the start of ego and I have yet to see improvement. 1-888-332-6419 Empower your customers with accurate, up-to-date information. Enter ZIP code or city, state as well. Self-Propelled 2-Stage Snow Blower With Peak Power. Cancel Close Case. 18. Attention GMAIL users. Their customer service is terrible, their batteries fail, and they don't keep their word. Or give a traveler a detailed view of an unfamiliar train station. 1.Visualize the world with rich, accurate maps. I have gone the entire summer without the lawnmower. Looking for a place to eat? How to find echo repair center near me Open Google Maps on your computer or APP, just type an address or name of a place . Please call before visiting a service center. We recommend it's best to contact them in advance to confirm . . I then try to open a new account to log init won't let me as I already have an account associated with my e-mail. 866.649.1918 3+ day shipping. Asked me if those are the "green ones"? The ego is lightweight and quiet yes, but thats where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. Sign up to hear about new Commercial Series tools and innovations. Select product category from the above options. Stihl warranty is 90 days for commercial use and 1 year for home and only applies to the original owner--if this mower had a Stihl badge on it you'd still be in the same boat. Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. 650 blower lasted less than a year their customer service is worthless. Find out how we combat fake reviews. Ego Snow Blower Skid Shoes For Uneven Sidewalks And Gravel Driveways, Compatible With Ego 24 In. Be the first to know about new products, innovations, and offers. Somebody in the warehouse has to create a shiping label." For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. Like all tools and equipment, products sometimes are in need of repair or replacement. Press question mark to learn the rest of the keyboard shortcuts. Yeah I should probably note that not all electric lawnmowers have the serviceability problem. Find Help. The echo repair center locations can help with all your needs. We employ both AI and big data in proofreading the collected information. Looking for more information? Spare Parts Portal End User (AU) Please click on link to order spare parts for your EGO product Warranty Policy Warranty Policy For warranty service, please contact EGO customer service on Australia 1300 000 346, New Zealand 0508 000 346. RD. These machines require better electrical components as well as a shear pin for the two stage blower impellers to allow for inevitable small impacts of hardened snow or small pieces of ice. Fast forward through dozens of calls to Ego customer service (I know them all, and they know me as well) to the first week of March 2023 and we still don't have our mower back. Bill's Lawnmower & Small Engine Repair. (305) 392-2525 We were instructed to bring the mower back to Lowes, where it was purchased, for the Ego appointed service provider to pick up and fix. EGO. $16.99. +$9.99 shipping. the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. 715-822-2415 I finally found one HD the next county over that is one and said theyd evaluate it, but they need to ship it to Phoenix to do so. 10:00am - 6:00pm EST (Saturday and Sunday). Ego finally relented and referred me to their local service center. For the best experience on our site, be sure to turn on Javascript in your browser. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. $26.99. BBB Business Profiles are subject to change at any time. Find Local Service Center Step #4: Clean The Fuel Bowl and Nut. Information provided by various external sources. Torn between two businesses? They promised to send me a replacement battery in 2020 and it got lost in the mail. Ego customer service and replacement parts Has anyone successfully ordered replacement parts for an EGO tool? Lawn Mower Repair On Tennyson in Hayward on YP.com. +$9.99 shipping. Contact ECHO here. (905) 337-2095 Find stores near this location Distance 150 Mi Lowe's Ace Hardware Dealer Service Location All Please ensure your tools are registered. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). 2023 Trustpilot, Inc. All rights reserved. Check them out here! Please ensure your tools are registered. Tackle the toughest jobs with ECHO's best-in-class, commercial-grade outdoor power equipment. Find Local Service Center I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. 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